Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the shipping provider's website. If you have any issues, feel free to contact us.

Tracking numbers can take up to 48 hours to update. If more than 72 hours have passed without a change in status, please contact us at support@formula8bit.com.

You can enter your discount code at checkout. Simply type the code into the designated field and click "Apply." The discount will be reflected in your total before payment is completed. Only one discount code can be used per order.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and other secure payment options. Your payment information is encrypted and secure.

We take your privacy seriously and use industry-standard encryption and security measures to protect your personal information. Please refer to our Privacy Policy for more details.

We aim to process orders quickly, but if you need to make a change or cancel your order, please contact us as soon as possible. We may not be able to accommodate changes as your order could already be in production or shipping.

At this time, we do not offer gift wrapping services, but all items are carefully packaged to ensure they arrive in perfect condition. For digital gift cards, you can enter a recipient's name, email, and personalized message when adding to cart.

Yes! You can apply both store credit and a discount code during checkout to maximize your savings.

Taxes are calculated based on the shipping destination and will be applied at checkout in accordance with local tax laws.

Orders can be canceled for several reasons, such as payment issues or stock unavailability. If your order was canceled, you will receive an email with more information. Feel free to contact us for assistance.

If you need to reset your password, go to the login page and click "Forgot Password." Follow the instructions to receive a reset link via email.

For any inquiries, feel free to reach out to our customer support team via email at support@formula8bit.com. We aim to respond to all inquiries within 24-48 hours.

Yes! Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest sales, promotions, and exclusive discounts.

Yes, we offer digital gift cards that can be purchased directly on our website. These gift cards are sent via email and can be used toward any product on our store. They can also be gifted by entering a recipients name, email, and a personalized message.

To unsubscribe from our emails, click the "Unsubscribe" link at the bottom of any email you receive from us. You can also update your email preferences in your account settings.

Currently, our products are available exclusively through our website. This allows us to offer unique items directly to our customers.

Yes, we are always looking for partners who are passionate about our products. If you're interested, please contact us at support@formula8bit.com.

Yes, we do offer wholesale and bulk order options for businesses or events. Please contact us at support@formul8bit.com for more details and pricing.

Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days, and delivery takes 5-10 business days. International shipping may take longer.

For certain products, we offer expedited shipping options at checkout. Delivery times and costs will vary depending on your location and selected shipping method.

Standard shipping typically takes 5-10 business days, while express shipping is faster, usually within 2-3 business days, depending on your location. The cost of express shipping will be higher and is calculated at checkout.

Yes, we offer international shipping to select countries. Please note that shipping rates and delivery times will vary based on your location. International customers are responsible for any customs fees or taxes that may apply.

If you need to update your shipping address, please contact us as soon as possible at hello@formula8bit.com. We can modify your address but only if the order has not yet been shipped.

Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed at checkout before you complete your purchase.

Once the package is shipped, the responsibility lies with the carrier. However, if your package is lost or stolen, please contact us, and we will do our best to assist you in locating your package or filing a claim with the carrier.

International orders may be subject to customs fees or duties depending on your country’s regulations. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information.

All items are made to order, and are final sale. We accept returns for damaged or defective items reported within 30 days of receiving your order. Unfortunately, we cannot accept returns for wrong sizes, colors, or changes of mind. Please review our Return Policy for more details.

If your item arrives damaged or with a manufacturing error, please contact us at support@formula8bit.com within 30 days with your order number, photos of the issue, and we will arrange for a replacement or refund. Our goal is to ensure your satisfaction with your purchase.

Unfortunately, we cannot accept returns after the 30-day return window. Please review your order as soon as it arrives and contact us if there are any issues.

At this time, we do not offer exchanges. If you need a different size or color, please return the original item (if eligible) and place a new order for the correct item.

We are committed to sustainability and strive to offer eco-friendly products whenever possible. Check individual product pages for information on materials and sustainability practices.

For apparel, we recommend machine washing in cold water and tumble drying on low heat to ensure longevity. For specific care instructions, please refer to the product description.

We include a detailed size chart on each product page. Please refer to the chart before ordering, and feel free to contact us if you have any questions about sizing.

At this time, we do not offer custom or personalized products, but we are always expanding our offerings! Sign up for our newsletter to stay updated on new products and services.

We are constantly adding new products to the store. Contact us at support@formula8bit.com for more information.

We are constantly adding new products to the store. Contact us at support@formula8bit.com with your request.